Job offer: Vendor Management Manager

Responsibilities

• Identify vendor management business strategies and develop KPIs using the SMART objectives approach to align the team’s efforts with the company’s IT and business goals.
• Build and maintain strong relationships with IT vendors locally and globally to ensure the delivery of high-quality solutions and services that meet client needs and enhance customer satisfaction.
• Stay updated on IT industry trends by conducting market research and benchmarking to
  maintain competitive advantages and deliver innovative solutions.
• Monitor vendor performance through structured feedback mechanisms, conduct root cause analysis, and collaborate with internal teams to address issues effectively.
• Set guidelines and standards for vendors, including compliance requirements, and ensure they are consistently followed.
• Set performance targets for the vendor management team to enhance efficiency and support the company’s overall revenue and growth objectives.
• Collaborate with cross-functional departments to improve processes related to vendor management and align them with organizational objectives.
• Oversee the procurement and management of IT-related services, such as software development, hardware provisioning, cybersecurity solutions, and system integrations.
• Identify and onboard vendors with specialized IT expertise for complex or high-priority projects.

Qualifications

• Bachelor’s degree in business administration, Information Technology, or a related field.
• Minimum of 7 years of experience in vendor management, procurement, or IT services.
• Proficiency in vendor management tools and platforms; experience with ERP systems is a plus.
• Strong leadership, collaboration, and communication skills.
• Advanced analytical and critical thinking abilities.
• Experience in setting and managing departmental and project budgets.
• Familiarity with IT service management practices and standards.

• Strategic Planning
• Vendor Management
• ERP Systems
• Procurement

• Location Amman - Jordan
• Industry Information & Communication Technologies
• Job Type Full-Time
• Degree Bachelor
• Experience 7
• Nationality Unspecified