Announced
27 June, 2024
Job Type
Employee
Job Status
Full Time
Job Title
Telesales Team Leader
Job Location
Job Presentation
Responsibilities:
- Lead a team of telesales representatives.
- Monitor and evaluate team performance, providing regular feedback and coaching to improve sales results.
- Set sales targets and objectives, and ensure they are achieved on a daily, weekly, and monthly basis.
- Develop and implement strategies to increase sales and productivity within the team.
- Handle customer issues and provide resolutions promptly.
- Maintain accurate records of team metrics, such as call volumes, conversion rates, and sales figures.
- Collaborate with other departments to optimize sales processes and improve customer satisfaction.
- Stay updated with industry trends and best practices in telesales techniques.
Requirements:
- Proven experience in telesales or a similar role, with at least 2 years in a leadership position.
- Excellent communication and interpersonal skills.
- Strong motivational and leadership abilities.
- Ability to multitask, prioritize, and manage time effectively.
- Proficiency in CRM software and Microsoft Office Suite.
- Sales
- Location Amman - Jordan
- Industry
- Job Type Full-Time
- Experience 5
- Nationality Unspecified
Valid Till
27 Nov, 2024 (80 days left)