Review Slowest service ever

It took the “unprofessional team” they sent a whole month to establish an ADSL Connection? I mean by now ADSL should be a piece of cake. And when they kept coming back and forth to the house forgetting stuff and not knowing a thing about electrical connections it took a whole week for them to come and set it up. And when asked why it took them a whole week the employees response was rudely I was off! Does Orange have a shortage of employees?