Experts 911 - Amman, Jordan

Today, more than ever before, SMEs are more dependant on IT systems; however, they don't hire a full-time IT support engineer because they have limited budgets. But when one of their computers, printers or apps is not working right, their employees' productivity and profitability get affected. The cost of downtime becomes more costly when they start to miss deadlines or lose business opportunities!

Experts 911 provides SMEs with an "Affordable Cloud-based IT Department" to enable SMEs to focus on their core business functions while trained engineers in Experts 911 dedicated support centers will reliably monitor and manage their IT infrastructure (software and hardware) and provide helpdesk assistance to their employees.

Experts 911 Fixed-fee "Unlimited Online IT Support"  

Show more

subscription provides SMEs with superior technical support from anywhere at anytime simply by double-clicking Experts 911 IT support icon on their desktop. Experienced engineers will instantly start fixing problems (ex. Email/Outlook issues, printer connectivity) and assist in using common software (how-to questions).

Experts 911 "ProActive IT Support" subscription goes a step further. Instead of just reacting to problems AFTER they caused costly downtime, Experts 911 continuously monitors the health of their IT systems (ex. computers, antivirus, backup) to predict, prevent and fix potential issues BEFORE they escalate into bigger problems.

Business owners no longer have to trust busy freelancers who have full-time jobs elsewhere and never consider the SME business as a priority or care about its long-term success. Unlike freelancers, we profit when things are running smoothly (uptime) and not when SMEs have problems (downtime).