Crystel - Amman, Jordan

Crystel is Jordan’s first independent, multilingual contact center and Business Process Outsourcing (BPO) provider offering a full range of outsourcing solutions such as Customer Support, Sales and Marketing, Intelligence, Research and Data Management, Back Office and Training to clients worldwide; allowing them to attain measurable business results and enhance the value of their brands.

Based in Jordan, Crystel aims at positioning itself as a leading contact center providing services to corporate clients worldwide, while allowing them to decrease operating costs, increase profits, assure business continuity and enhance customer relationships.

Crystel’s backbone is dependent on its highly experienced professionals, their value added knowledge, superior infrastructure and  

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cost-effective tools that help manage its client needs in a highly professional and secure manner, and adhering to the highest quality standards.

In addition, the company adopts the world’s most innovative solutions, state-of-the-art IP technologies and proven strategies to optimize customer relationships in an outsourcing solution.

Crystel provides its services to local, regional, and international corporations and institutions primarily in the telecommunications, banking, insurance, travel, automotive, advertising and marketing, healthcare, real estate, government and hospitality industries.